At iAvocado, we strive to provide you with the freshest and highest-quality products. If you are not fully satisfied with your purchase, we are here to help.

Eligibility for Returns

• Returns are accepted only for items that are damaged, defective, or incorrect at the time of delivery.
• Due to the perishable nature of our products, we do not accept returns once the order has been accepted in good condition by the customer.

Process for Return / Replacement

We have 24hours day replacement and exchange policy; if the replacement and exchange is accepted, the product will be delivered within 1-2 days days

1. Notify Us: Contact our support team within 24 hours of delivery via email at info@iavocado.in or by phone (number listed on the website).
2. Provide Proof: Share order details along with images or videos of the damaged/incorrect product.
3. Approval & Replacement: Our team will verify and approve your request. Eligible products will either be replaced or refunded, as per your preference.

Refund Policy

• Approved refunds will be processed within 5–7 business days from the date of approval.
• Refunds will be credited back to the original mode of payment.

Non-Returnable Items

• Fresh produce that has been used, partially consumed, or tampered with after delivery.
• Orders reported for return after 24 hours of delivery.

Cancellation Policy

• Orders can be cancelled before they are packed for dispatch.
• Once the order is dispatched, cancellations are not permitted.

Our goal is to ensure that you have a smooth and satisfying shopping experience. For any assistance, feel free to contact our customer care team.